Celtic Connections is promoted by Glasgow Life, which is an operating name of Culture and Sport Glasgow.
You can view information on the following topics:
- Freedom of Information
- Child and Vulnerable Adult Protection Policy
- Privacy Notice
Glasgow Life and its service brands (found at www.glasgowlife.org.uk) are operating names of Culture and Sport Glasgow (CSG). CSG is a company limited by guarantee, registered in Scotland with company number SC313851 and having its registered office at 220 High Street, Glasgow G4 0QW. CSG is registered as a charity with the office of the Scottish Charity Regulator (No SCO37844).
We collect information about you when you register with us or make a booking. We also collect information when you voluntarily complete customer surveys, provide feedback and participate in competitions. Website usage information is collected using cookies.How will we use the information about you?
Celtic Connections will use personal information which you supply to us in a number of ways, for example:
- To process your order e.g. post tickets to you, issue duplicate tickets, process exchanges or refunds
- For transactional purposes e.g. notify you of a change to or cancellation of a concert, speed future bookings
- To contact you about other products and services we think may be of interest to you – if you have opted in to receive such information
- For statistical analysis
We may use your information collected from the website to personalise your repeat visits to our website.Marketing
Occasionally, we would like to send you information about future events, similar to ones you have previously booked, which may be of interest to you. We will only do so if you agree for your information to be used in this way; you may opt out at a later date. If you no longer wish to be contacted for marketing purposes, please contact us.Access to your information and correction
You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of your personal information, please contact us. We may make a small charge for this service.
We want to make sure that your personal information is accurate and up to date. You may ask us to correct or remove information you think is inaccurate.Cookies
Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information. This information is used to track visitor use of the website and to compile statistical reports on website activity.
For further information visit www.aboutcookies.org or www.allaboutcookies.org
You can set your browser not to accept cookies and the above websites tell you how to remove cookies from your browser. However in a few cases some of our website features may not function as a result.Use of Google Analytics
By phone on 0141 353 8000
or write to us at:
Glasgow Royal Concert Hall
2 Sauchiehall Street
Glasgow, G2 3NY